Support
Need a hand, found a bug, or have a suggestion? We're happy to help — get in touch and we'll get back to you as soon as we can.
Contact
Email us
The fastest way to reach the Up! team is by email. Tell us what's going on and, if it's a bug, the device and OS version you're on.
hello.applab@gmail.comCommon questions
How do I report a bug?
Email us with a short description of what happened and what you expected. Screenshots and your Android or iOS version help us fix it faster.
How do I delete my account?
Open the app, go to your Profile, and choose “Delete Account.” This permanently removes your data. No longer have the app? You can request deletion here instead.
I have a feature idea.
We'd love to hear it. Send your suggestion to the address above — real feedback shapes what we build next.