Delete your account
You can request deletion of your Up! account and all associated data here — no need to have the app installed.
Fastest way
Delete instantly in the app
If you still have Up! installed, open your Profile and choose “Delete Account.” Your account and data are removed immediately — no waiting, no email needed.
Request by form
Request deletion here
Enter the email address linked to your Up! account. To protect your account, we'll reply to that address to confirm the request — deletion goes ahead only after you confirm. Verified requests are processed within 30 days, usually within a few days.
You can also email us directly at hello.applab@gmail.com from your account email address.
What gets deleted
Your data, removed
Deleting your account permanently removes:
- Your account and login credentials
- Your profile — name, username, and profile photo
- All availabilities you shared, including comments
- Your likes, friendships, friend requests, and block list
- Push notification device tokens
The only thing we may keep: if you reported another user, the report is retained in anonymized form (no longer linked to you) so we can keep moderating content. Nothing that identifies you remains.